📦 When will my order arrive?

Delivery time depends on the shipping company or delivery agent chosen.
We work with several delivery agents operating in major cities across the country.
Typically, orders arrive within 1 to 3 business days after placing and confirming your order.

🌍 Do you offer international shipping?

Currently, our partnered shipping companies deliver within Morocco only, covering a list of major cities displayed on our Delivery Information page.

If you wish to order from outside the country, please contact our support team via WhatsApp to calculate product weight and get international shipping rates from our external logistics partners.

⚙️ What if there’s a manufacturing defect in the product?

Please review our Return & Exchange Policy for detailed terms.
If a manufacturing defect is confirmed, the shipping and return costs will be covered by the customer, while the product cost will not be charged according to our return policy.

💰 Can I get a discount for bulk orders?

Yes! We offer bulk order delivery and discounts ranging from 10% to 20% on selected products.
For more information, please contact us directly via the Contact Us page to discuss quantities and available discounts.